Effective Date: July 10, 2025

Pinnacle Consultancy Group is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Bangladesh's applicable laws, including but not limited to the Digital Security Act, of 2018.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, address, phone number, email address, and national identification numbers (such as NID or passport number).
Professional Information: If provided, employment details, qualifications, and resume information.
Financial Information: Payment details, bank account information, or tax identification numbers for transactional purposes.
Usage Data: Information on how you interact with our website, including IP address, browser type, and cookies.
Other Information: Any additional information you voluntarily provide during consultations or via forms.

2. How We Use Your Information

Your information is used for:

Providing consultancy services tailored to your needs.
Communicating with you regarding our services, promotions, and updates.
Processing payments and fulfilling contractual obligations.
Improving our services and website functionality.
Ensuring compliance with legal and regulatory requirements in Bangladesh.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors assisting us with operations, such as IT support or payment processing.
Legal Authorities: When the law requires us to comply with court orders or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

6. Your Rights

Under Bangladeshi law, you have the right to:

Access your data.
Request correction of inaccuracies.
Request deletion of your data, subject to legal and contractual obligations.
Withdraw consent for data processing where applicable.

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze web traffic. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us.